Creating a New Plain Text Follow-Up Message

Plain text messages offer a simpler option to HTML messages. To create a new Plain Text follow-up message:

1. From the Messages tab, click Create Follow-up. The Plain or HTML message page displays (see Figure 3).

2. Select a current campaign from the Your current campaign drop-down list.

3. Click Choose Plain Text format. The Create a New Follow-up page displays (see Figure 16).

Figure 16: Editing a Plain Text Message.

 

4. Enter the number of days after sign-up in the Send field. A value of 0 means the message is sent immediately.

5. Select a sending name and e-mail address using the From drop-down list. Click Add a new From field to add more options to the list on the My account page.

6. Enter a subject line.

7. To personalize the subject line with subscriber information, place the cursor in the desired location and click Personalize. A list of subscriber fields displays (see
Figure 17).

Figure 17: Adding Personalized Information.

 

8. Type or copy and paste the text into the Plain Text editing area.

9. Click Wrap Long Lines to allow the message to fit into the subscriber’s e-mail viewing window, so the message is easier to read.

10. To personalize the message, place the cursor in the desired location and click Personalize. Select the appropriate database fields from the list (see Figure 17).

11. Click Add Attachment to attach a file to the message. Use the pop-up window to locate the file on your computer and select it.

12. Click Test Message to send a preview to your e-mail address. A dialog box prompts for selection of the e-mail address where the message should be sent (see Figure 13).

13. Select the e-mail address where the message should be sent and click Test It.

14. Click Spam Check to verify the message complies with Spam laws and view any items that may trigger anti-spam filters. A dialog box displays the results of the test (see Figure 14).

15. Click Save as Draft to save a draft of the message and work on the message later.

16. Click the appropriate checkboxes to track message performance, including the open rate, click-throughs and Google Analytics.

17. Click Save Message. The message displays on the Follow-Up Messages list.

Editing an Existing Message

To edit an existing message, click the edit link for the message on the Follow-Up Messages list (see Figure 2). The message editor displays. Refer to (creating a new HTML or creating a new Plain Text) for detailed information about editing options.

Testing an Existing Message

To send a preview of an existing message, click the test link for the message on the Follow-Up Messages list (see Figure 2). A dialog box prompts for selection of the e-mail address where the message should be sent (see Figure 13). Select the e-mail address and click Test It.

Disabling and Enabling an Existing Message

To disable a message so it cannot be sent to subscribers, click the disable link for the message on the Follow-Up Messages list (see Figure 2).

To enable a message, click the enable link for the message on the Follow-Up Messages list.

Deleting an Existing Message

To permanently delete a message, click the delete link for the message on the Follow-Up Messages list (see Figure 2).